Terms and Conditions

TERMS OF SERVICE

1. GENERAL INFORMATION

This website is operated by Calma Peluda (hereinafter, "the Store"), located at C/ Ódena, 08700 Igualada (Barcelona), Spain, and contact email ecomadam14@gmail.com. By visiting or purchasing from our site, you agree to these Terms of Service.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform.

2. ONLINE STORE CONDITIONS

By agreeing to these Terms, you declare that you are of legal age according to Spanish law (18 years old). The use of our products for illegal or unauthorized purposes is prohibited.

3. PRICES AND PRODUCTS

  • All prices displayed on the website include applicable taxes (VAT in Spain).

  • Product prices and availability may vary. If a clear typographical error occurs in the price of a product, we will inform the customer before processing the shipment to confirm or cancel the order.

  • We make every effort to accurately display the images and colors of our products, although the exact display will depend on your device.

4. PURCHASE PROCESS AND BILLING

We reserve the right to refuse an order in case of out of stock, suspected fraud, or incomplete shipping data, notifying you as soon as possible. You agree to provide truthful and updated contact and payment information.

5. RETURNS AND LEGAL GUARANTEE

  • Withdrawal: You have a period of 15 calendar days to return a product according to our Return Policy.

  • Warranty: All our products have a legal conformity guarantee of 3 years against manufacturing defects, in accordance with Spanish consumer regulations.

6. DATA PROTECTION

The processing of your personal information is governed by our Privacy Policy, in accordance with the General Data Protection Regulation (GDPR).

7. INTELLECTUAL PROPERTY

The contents of this website (texts, design, own photographs) are the property of the Store. Third-party trademarks, logos, and trade names that may appear on the site are mentioned solely for product compatibility identification purposes and belong to their respective owners, without implying affiliation, sponsorship, or endorsement by those brands.

8. APPLICABLE LAW AND JURISDICTION

These Terms are governed by Spanish law. In case of dispute, the user may resort to the courts and tribunals of their domicile or to the European Union's online dispute resolution platform.